Terms & Conditions

• Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
• The United Arab of Emirates is our country of domicile.
• Minors under the age of 18 shall be prohibited to register as a User of this website and are not allowed to transact or use the website.
• If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider _____ via a secure connection.
• The cardholder must retain a copy of transaction records and Merchant policies and rules.
• We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies)

 

FLEXIBLE PAYMENT OPTIONS

• Shop in simple steps with _____, our 'no-interest instalments' flexible payment plan.

 

DELIVERY AND SHIPPING POLICY

• Okloop.io will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.

• Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
• It will take up to 4-7 working days (depending on the place of delivery of the products and) from placing the order for our delivery partners to bring the package to you.

 

REFUND POLICY

• Refunds will be done only through the Original Mode of Payment.
• We do not offer any returns for orders placed outside of UAE. Refunds are subject to management decisions. Please contact Customer Care at customercare@okloop.io for concerns.
• Refund will only be provided if:
  • The wrong product was sent by the merchant.
  • The product is defective.
  • The product was damaged in shipping.
  • The item was not delivered on the agreed date

COUPONS TERMS & CONDITIONS 

• All the discounted products are live on the 'SALE' section of the website. Currently, no other discount or coupon code is available.

 

Please visit our FAQs section for more details.